Shipping Information
Processing Time
All orders are processed and prepared for shipping within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times are separate from the shipping times you see at checkout.
Estimated Delivery Times
We are proud to offer worldwide shipping! Once your order has been processed, please refer to the table below for estimated delivery times based on your location:
| Destination | Estimated Delivery Time |
|---|---|
| United States (US) | 3 - 4 Business Days |
| Europe | 3 - 4 Business Days |
| Rest of the World | 7 - 9 Business Days |
* Shipping times are estimates and cannot be 100% guaranteed. Factors such as customs clearance, extreme weather, or carrier delays may slightly extend these timeframes.
Customs, Duties, and Taxes
Stanlice is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). If a package is returned to us due to unpaid customs duties, we will not issue a refund for the original shipping cost.
Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.
If you have your tracking number ready, you can easily track your package on our dedicated Track Order page.
Need More Help?
If you haven’t received your order within the estimated timeframes above, please contact us at [email protected] with your name and order number, and we will look into it for you immediately.